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Privacy Policy

Last updated: July 11, 2025

MindfulOps LLC (“MindfulOps”, “we” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and protect your personal information across our websites (including mindfulopshub.com and its subdomains), affiliated platforms, mobile applications and services (together, the “Site”).

By using our Site, you accept the terms of this Privacy Policy. If you don't agree, please stop using it immediately.

Personal Data You Provide

Los Personal Data are those that can be used to specifically identify you, such as your name, shipping address, email, phone number, or demographic information (such as age, gender, or city/country of residence).

You provide us with this information on a voluntary basis by:

  • Complete forms on our website or mobile apps
  • Register or make a purchase
  • Respond to posts or surveys
  • Participate in group training or consulting sessions
  • Contact us directly

Your decision to share this data is completely voluntary. You are not required to provide them, but your refusal may limit access to certain features or benefits of the Site.

Data We Collect Automatically

When accessing the Site, we collect technical information such as:

  • IP address
  • Browser type
  • Device type and operating system
  • Date and time of access
  • Pages visited and interactions (clicks, scrolls, etc.)

We use cookies and pixel tags to personalize your experience, analyze site performance and execute advertising campaigns.

Financial Data

Los financial data include information related to your payment method, such as credit cards or bank transfer details. We collect this data to process purchases, returns or services from our site or partner apps.

Note: we store only minimal data. Most of the information is transferred directly to our payment processors:

Social Media Data

We can access public data from social networks or apps such as Facebook, Instagram, LinkedIn, Twitter or Snapchat. This can include:

  • Name and username
  • Location
  • Email
  • Age and gender
  • Profile picture
  • Other information that you have made public

If you don't want to share this information, you can change the privacy settings on each social network.

Mobile Device Data

If you access the Site from a mobile device, we may collect:

  • Device Identifier
  • Model and manufacturer
  • Location information (if the device allows it)

Other Data

We may ask you for additional information to participate in sweepstakes, surveys or promotions. We will always inform you clearly before you request them.

Sensitive Data

‍We ask that you do not send us any sensitive data through public publications, emails or other means of communication, including, but not limited to: social security number, health data, genetic information, ethnic origin, religious beliefs or criminal history. If you choose to share this type of information, you are consenting to its use, storage and treatment in accordance with this privacy policy.

Use of Information

We use your data to:

  • Provide the services you have requested
  • Contact you about news, promotions or personalized offers
  • Improve our content, processes and user experience
  • Run advertising and remarketing campaigns
  • Analyze trends and performance
  • Comply with legal obligations

Use of Artificial Intelligence Technology (if applicable)

MindfulOps can integrate artificial intelligence functions, such as virtual assistants or automations.

If used, we could process:

  • Voice recordings and transcripts (Read.ai)
  • Behavioral or context data (such as your questions)

We are committed to:

  • Using AI ethically and transparently
  • Don't make significant decisions without human oversight
  • Allow you to choose not to use AI features
  • Delete your AI-processed data if you request it

Data Sharing

We don't sell or rent your personal information. We only share it with:

  • Legal authorities, if required by law
  • Potential business successors, in the event of a merger, acquisition or restructuring
  • Service Providers, as detailed below

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SMS/Text Message Privacy

If you have chosen to receive SMS or text messages from us, we are committed to protecting your information in a responsible manner:

  • Non-marketing purposes: Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
  • Limited use: The data will be used exclusively for the purposes for which you have given your consent, such as reminders, notifications, receipts, service updates or explicitly requested promotional messages.
  • Low control: You can cancel the service at any time by sending the word “STOP”. You'll receive an SMS confirmation, and we'll stop sending you messages.
  • Reinstatement: You can reactivate the service at any time by registering again or sending “START”.
  • Data Protection: The source data of SMS messages and the consent given will not be shared with third parties, except with aggregators and providers necessary to provide the messaging service.

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White Label CRM Services

‍We offer white label CRM services through HighLevel for our clients. Please keep the following in mind regarding these services:

Third Party Platform: HighLevel CRM is a third-party platform that we provide access to under our brand. The software, servers and infrastructure are owned and operated by GoHighLevel.

Limitation of Liability: We are not responsible for any inconvenience, interruption, data breach, or other issues that may arise with the HighLevel platform. This includes, but is not limited to:

  • Service interruptions or downtime
  • Data loss or corruption
  • Security breaches or unauthorized access to information
  • Changes to the functions or features of the HighLevel platform
  • Any other technical issues related to the platform

Technical Support: For any issue related to the central operation of the HighLevel platform, customers may need to contact GoHighLevel directly through gohighlevel.com.

Data Processing: By using our HighLevel white label CRM services, your data may be treated in accordance with GoHighLevel's privacy policies and terms of service, in addition to our own policies.

Continuity of Service: We cannot guarantee the continued availability of the HighLevel platform or its functions, as these decisions depend exclusively on GoHighLevel and are beyond our control.

Limited Sharing with Service Providers

We collaborate with third parties under confidentiality agreements, only for specific purposes such as:

  • Payment processing (Stripe, PayPal, Intuit)
  • Email marketing (like Flodesk)
  • Web hosting (such as Webflow)
  • SMS messaging (for reminders or updates, if applicable)
  • CRM like GoHighLevel (customer relationship management)
  • AI Providers (for intelligent or automated functions)
  • Cloud storage (to keep your data safe and accessible)

Data Retention

We keep your data:

  • Only for as long as necessary to fulfill the purposes described
  • Indefinitely when required for legal or administrative reasons

You can request the deletion of your data by writing to us at info@mindfulopshub.com.

Your Rights

You have the right to:

  • Access, correct or update your personal data
  • Request the deletion of your data
  • Withdraw your consent for communications or AI functions
  • Request a digital copy of your data (portability)

To exercise any of these rights, please contact us at info@mindfulopshub.com.

Cookies and Tracking Technologies

We use:

  • Cookies: to save your preferences and improve your experience
  • Tracking Pixels: such as Facebook Pixel or Google Analytics, to analyze audiences and optimize campaigns

You can turn off cookies in your browser settings. Some features of the Site may be affected.

Personalized advertising deactivation options:

Security Measures

We implement protective measures such as:

  • SSL Certificates
  • Secure networks and access control
  • Restricted access to personal information

Even if we take reasonable steps, no system is infallible. Use of the Site involves assuming this risk.

International Data Transfers

If you access the Site from outside the United States, you agree that your data will be transferred to and stored on servers located in the United States. U.S. privacy laws may differ from those in your country.

Children's Privacy

Our Site is not directed to individuals under 18 years of age. We do not intentionally collect data from children. If we discover that we have done so, we will delete that information immediately.

Updates to This Policy

We may update this policy at any time. Any changes will take effect from the time they are posted on the Site. We recommend that you review it periodically.

Contact us

Do you have questions, concerns or requests related to your information?

MindfulOps LLC
📧 info@mindfulopshub.com

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